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Julie Middlebrook's avatar

As the front desk person of a medical office, I agree and disagree. Ultimately, it is the office's responsibility to not subject patients with a ridiculous amount of messages. My patients get 2. One at the time they make the appointment and the other 2 days before the appointment. I know because I test it out on myself and my staff all the time. Should we text to remind? It is a whole lot better than calling. Most people do not want to talk on the phone and don't answer anyways. Plus, I have a very small staff for my 1 provider. I can't afford to add staff to do what the text feature does for a minimal fee. If a patient tells me no more texts, I unclick the box on the screen and they won't get another text from us. Does it help? Hell yes. I can't count how many patients from every age group that says, "You guys will text me and I appreciate it. I don't need an appointment card." Should they remember that they made the appointment and when it is. Yep, but they don't, and I have had some people act like I just pulled their name out of thin air and made them an appointment. So, we text until a better system comes around.

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Beau Dure's avatar

"Hi, I'm a Democratic candidate for something that may or may not be near you! Polls show us either in a dead heat with or losing to an insane MAGA Republican endorsed by Donald Trump, Lauren Boebert and Kid Rock. If you don't donate before our 9:37 p.m. second-quarter deadline, all manner of horrible things will happen!"

Next day:

"I have terrible news. Polls show the candidate endorsed by Marjorie Taylor-Greene and the dude from QAnon are leading. We're facing an IMMINENT DEADLINE of 7:38 p.m. TONIGHT for fund-raising."

Next day:

"Thank you for your support! Polls show that we have pulled into a dead heat in this deeply red district that hasn't voted for a Democrat since the Democrats were racist Reconstructionists! But we can only keep it up if you don't by our 11:58 p.m. deadline tonight."

Gee, how did Harris lose?

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